Privacy Policy

Information We Collect

When you interact with our drawing fundamentals platform, we collect various types of information to provide you with personalized learning experiences and to improve our services.

Personal Information

We gather information you give us directly when you create an account or reach out to us. This includes your name, email, phone number, and any messages you send via our contact forms. When you enroll in our drawing courses, we also collect details about your artistic background and learning goals.

Usage Data

We automatically collect details about how you use our site and learning platform. This includes pages visited, time spent in sections, drawing exercises completed, and technical information like your IP address, browser type, and device details.

Cookies and Tracking

Our site uses cookies and other tracking technologies to enhance your browsing experience, remember your preferences, and evaluate site performance. You can adjust cookie settings through your browser preferences.

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies for relevant content delivery

How We Use Your Information

Your personal data helps us deliver high-quality educational content and keep our drawing platform running smoothly. We are committed to using your information responsibly and only for legitimate purposes.

Educational Services

We use your data to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective paths for developing your drawing fundamentals.

Communication and Support

Your contact details enable us to respond to inquiries, share important course updates, and provide technical support when needed. We may also send periodic newsletters about new drawing techniques, featured artwork, or platform improvements if you opted in.

Platform Improvement

Usage data helps us identify which drawing exercises are most helpful, spot where students struggle, and develop new content that addresses common learning challenges. This analysis is aggregated to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We collaborate with trusted third-party service providers who assist us in operating our platform, processing payments, sending emails, and delivering customer support. These providers access only the information needed for their services and are contractually bound to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If MethodBalanceField undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email and explain any changes to how your data is handled.

Legal Requirements

We may disclose your information when required by Canadian law, a court order, or government request. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.

Access and Correction

You may request access to the personal data we hold about you and ask us to correct any inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal data, and we will comply unless we have legitimate grounds to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to course progress and stored artwork.

Marketing Communications

You may opt out of marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential communications regarding your account and course enrollment.

Cookie Management

Most web browsers allow you to manage cookies through their settings. You can accept all cookies, block certain types, or enable prompts before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement comprehensive security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only for as long as needed to provide our services, meet legal obligations, or resolve disputes. Account data is typically retained for a few years after closure, while course progress data may be stored for several years for educational records.

International Transfers

Although our primary operations are in Canada, some service providers may process data abroad. We ensure adequate protection via contractual safeguards and compliance with Canadian privacy requirements for international transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in compliance with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal data. Parents or guardians can review their child's information, request corrections or deletions, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal data we've collected from their child, request deletion, and opt out of further collection or use of their child's information. We provide clear mechanisms for exercising these rights.

If you believe we have inadvertently collected information from a minor without proper consent, please contact us promptly so we can take appropriate action.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. Significant changes will be communicated via email or prominent notices on our site.

Minor updates may be posted without individual notice, so we encourage you to review this policy regularly. The "Last Updated" date at the top indicates when the most recent changes were made.

Your continued use of our platform after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.